Cloud storage is not anything new. However, this technology has its fair share of challenges. In essence, you may experience various problems uploading and downloading your files, or even accessing your account.

The good news is that has a very good help desk team that is readily available to answer your questions. You may contact customer service via a hotline number or email ticketing. Moreover, help desk services are available in four languages, including German, English, French, and Turkish. This makes it very easy for customers to communicate with the support staff in their preferred dialect.